Industry estimate
Customers now expect a reply the same day. Often within hours.
You don't have a dedicated support person. You have you. Bad reviews come from waiting. Reputation rot compounds. We install something that replies in 8 minutes flat — and flags the hard stuff for you.
Figures above are industry estimates, not W&S client results.
What we install
Two weeks. Then yours forever.
- 01Instant reply to the common stuff.
- 02Hard ones get flagged. Routed to a human.
- 03FAQ drafts. You tap approve.
- 04After-hours: expectations set, callback booked.
Live demo · the support loop
What it looks like in practice.
Every service runs as a loop — a trigger, an AI step, a short human approval, an outbound action. The trigger and the action are different for support. The shape is the same.
The terms
One paragraph of contract.
- Engagement
- Monthly retainer — recurring
- Rate
- $300 – $1,500 / month, depending on scope
- Setup
- Approximately two weeks, in person
- Commitment
- None until you've seen it work
- Cancellation
- Cancel any time, no penalty
Let's talk
15 minutes. Your inbox on screen. We'll point at the first thing we'd kill. No slides.
Or email Charlie at [email protected]
2 weeks
First meeting to live
$300 – $1.5K
Per month. Cancel anytime.
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